HealthTap is a telehealth company that delivers virtual healthcare through the web and mobile apps. It serves a wide range of users, including hospitals, insurance companies, and self-insured employers.
You can use HealthTap to submit questions about your symptoms and receive a response from a doctor within 24 hours. You can also set up virtual consultations with a physician.
Free online symptom checker
Symptom checkers provide advice on the right treatment for your symptoms, and can be useful if you are not sure whether to see a doctor or not. They also offer a wide range of services and can be helpful for those who don’t have health insurance.
Many symptom checker apps are available as smartphone apps, while others are browser-based. These apps collect the information they need from users and then use machine learning to suggest a possible diagnosis.
However, this approach has limitations: Symptom checkers are only as accurate as the vignettes they use to test their accuracy; it is unclear what these apps know about real patient conditions.
As such, the ability to correctly identify cases when self-care is sufficient (ie, triage) is an important metric for the usefulness of symptom checkers to users and the health care system. We retrieved 22 symptom checkers capable of providing triage advice and evaluated their performance on 2 important use cases: emergency care and nonemergency care.
Free virtual consultations
HealthTap is a popular virtual healthcare platform. It offers real-time consultations with a physician via video or text. The company has a large network of doctors and specializes in primary care.
Doctors on HealthTap can answer questions about a variety of medical issues and provide prescriptions. They can also offer referrals to specialists if needed.
The website says that it has thousands of doctors in the U.S. and Canada who are willing to help if you need a virtual consultation with a doctor.
The company aims to make medical advice and information available to everyone who needs it. Its AI-powered symptom checker, for example, can help you figure out what’s wrong and whether or not you should see a doctor.
Access to a network of over 90,000 doctors
Everything about HealthTap is designed to make access to healthcare easier and more affordable for the people who need it most. With more than 90,000 doctors in its network and a proprietary matching technology that manages demand in real-time and at scale, HealthTap makes it easy to get immediate, quality care when you need it most.
Whether you are seeking urgent care or ongoing Primary Care, HealthTap connects you with doctors at any time from your phone or computer. It also offers round-the-clock support via email and phone, helping you answer all your questions and provide help when needed.
Access to a PHR
A personal health record, or PHR, is a digital tool that allows an individual to store information about his or her health. This includes information about illnesses and conditions, medications, and other health data.
The PHR can be tethered to an electronic health record (EHR), or it can be independent. Both options have advantages and disadvantages.
To access their PHR, users can create an account directly with HealthTap or in a private system that their clinic, hospital or employer builds based on the service.
Regardless of which method they choose, subscribers can book a virtual consultation with a doctor immediately after paying for the service. A doctor will answer their questions in confidence and advise them if they need to see a medical professional.
HealthTap’s search technology, powered by its proprietary health operating system, HOPES(tm), uses information from an individual’s personal health record to respond more effectively and accurately to queries for health information. This helps patients to quickly and easily find the answers they need, helping them feel more confident about their condition and leading to better care.
